Safe delivery everywhere in the world
We work with the most reliable couriers: TNT/FEDEX for Italy and international deliveries and the International Postal service for deliveries to Russia
. In the chart below, you can check delivery times and fee, according to your area.
If your purchase amount is over 350€ (VAT included), delivery costs will be free of charge. You will only need to use the discount code FREESHIP when checking out.
View shipment table
If you would like to return goods
If the item is not damaged and has not been used, you can contact us within 14 days after receiving the order for the return authorization, sending an e-mail to paoul@paoul.com. Write as subject of your e-mail “RETURN – ORDER N° [your order number][numero del tuo ordine]” and provide full details of the product (alternatively, you can copy the full description on the label attached to the front part of the box) and explain the reason of your return. After receiving the return authorization, you can return your item in the original packaging. We will book a free of charge picking up at the address you provided. There will be no charge for you: delivery costs and customs fees are at Paoul’s charge. The courier will send you an e-mail with the instructions; you will find in attachment the label to attach to your parcel, where there will be our address as receiver: Paoul Srl, Via Emilia Romagna 12, 35020 Villatora di Saonara (PD) – Italia. Print out the label and follow the instructions in the e-mail.
If the correct procedure was followed and the return is in line with what you declared, as soon as we receive the parcel, depending on your request either a refund will be issued according to the payment method used or the product will be replaced.
Elisa
Ottime Buonissima qualità! Ottime e vanno benissimo per chi come me ha un piede molto magro
Janette
GREAT QUALITY! I use these shoes primarily to teach with. I can teach for hours and I won’t get tired. The shoes are form fitting and very secure. The heel is super stable. They are stylish and everything you would want in a shoe
Loretta Castello d'argile(Bo) (verified owner)
Tutto perfetto come sempre qualità e spedizione
dalila.gambini Ancona (verified owner)
Scarpe molto comode, ottima qualità e spedizioni velocissime
Alessandra Varese (verified owner)
Ho acquistato un paio di Alemana, e prima di scrivere le ho provate, bene, praticamente ogni giorno dal loro arrivo: sembra di non avere nulla ai piedi, sono perfette, morbide, stabili.
Inoltre l’assistenza mi ha fornito un enorme aiuto nella scelta di numero e modello, aiuto che ha fatto la differenza! Ne acquisterò molto presto un altro paio tra quelle che mi hanno consigliato.
Giovanni Mercorella SAN MINIATO (verified owner)
Il prodotto è di ottima fattura. Purtroppo l’errato numero ha provocato qualche disagio, ma la disponibilità di porre rimedio all’accaduto è stato lodevole.